Free CX tools
Three calculators for support and CX leaders. No signup, no email, nothing saved. Each one takes a few minutes and gives you a number you can argue with.
Support ROI Calculator
What your support team is worth in retained revenue, set against what it costs to run. Useful when you need to defend headcount or ask for budget and want something better than a gut feel.
Open the calculator →Support Quality Checker
A quick read on whether your quality process is measuring anything useful or just generating scores nobody acts on. Twenty-five questions across the five things that drive consistency.
Score your team →AI Readiness Scorecard
Whether your knowledge base and workflows are in good enough shape for AI deflection to help rather than embarrass you. Fifteen questions, and an honest answer at the end of them.
Check your readiness →These give you a starting read, not an audit. If something on one of them looks worth fixing properly, that's what the audit is for.